Your Local Westfund Provider of Choice for Gentle Dentistry

We’re a Westfund-recognised dental provider offering gentle, supportive care and a simplified claiming experience—all tailored to your individual oral health needs.
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Dentist and patient examining dental model

Making Dental Visits Easier for Westfund Members Like You

As a Westfund Provider of Choice, Redlands Gentle Dental Care is here to help make dental care more accessible, more affordable, and less stressful.

You may be eligible for reduced out-of-pocket costs and preventative treatments that are fully covered, depending on your level of cover. With on-the-spot electronic claiming, there’s less paperwork and more peace of mind. Our friendly team is here to guide you through the process so you can get the most from your Westfund membership with confidence.

Two Convenient Locations

Quality Dental Services Made Accessible for Families in the Victoria Point and Capalaba Areas

Our clinics in Victoria Point and Capalaba provide convenient access to quality dental care for families in the area. With two easily accessible locations, we make it easy to prioritise your family’s oral health close to home.

Capalaba Dental Clinic

Our Capalaba Dental Clinic offers a welcoming, family-friendly environment with modern facilities designed for patient comfort. Conveniently located near Capalaba Central Shopping Centre, it provides easy access for locals. We offer a full range of dental services, including general and emergency care, to meet the needs of every patient. Our team strives to provide a positive experience for the whole family with our personalised dental care.

Victoria Point Dental Clinic

The clinic is centrally located in Victoria Point Shopping Centre, providing convenient access for families in the community. It offers a wide range of dental treatments to meet the needs of patients of all ages. The environment is designed to make patients feel at ease during visits. With modern equipment and a dedicated team, the clinic delivers reliable care to support long-term oral health.
Dentist explaining dental model to patient

Westfund Eligibility Information

Certain eligibility criteria apply to access dental benefits through Westfund at our clinic. These relate to your level of cover, policy status, and the type of treatment you’re seeking. Review the points below to see if you’re eligible to claim dental services:

  • You must hold an active Westfund health fund policy that includes dental cover on the day of your appointment.
  • Your level of cover must include the specific dental service claimed, such as check-ups, scale and cleans, or fillings.
  • Claims can only be processed if your Westfund policy is active, up to date, and not in arrears at the time of treatment.
  • You must not have exceeded your annual dental limits or be within a waiting period for the treatment you’re receiving.
  • A valid Westfund membership card must be presented at your visit for on-the-spot claiming through our HICAPS terminal.
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Using Westfund at Redlands Gentle Dental Care

A Quick Guide to Stress-Free Dental Visits With Your Westfund Cover

If you’re unfamiliar with how Westfund claiming works, we’ve outlined four simple steps to guide you through the process. Each is designed to make your visit smoother and more transparent, helping you feel informed and supported every step of the way.
Step 1

Book Your Visit

Arranging your appointment is simple. You can schedule online or give our friendly team a call—whatever suits you. When booking, let us know you're a Westfund member so we can note your details and prepare for a smooth and efficient appointment.
Step 2

Come Prepared

Please bring your valid Westfund membership card to your appointment. Accurate, up-to-date information allows our team to apply the appropriate benefits and process your claim efficiently. This also helps us provide a smoother and more streamlined experience from the moment you arrive.
Step 3

Check Your Cover

Our team can help check your Westfund dental cover during your visit. We’ll explain which services are included and outline any out-of-pocket costs. This way, you’ll be informed and confident about your treatment and what your policy covers before we begin.
Step 4

Claim With Ease

Once your dental appointment is complete, we’ll process your Westfund claim on the spot through our HICAPS terminal. It’s a quick, electronic process designed to minimise paperwork and make it easier for you to access your benefits without added delays.

Westfund Provider of Choice Cover Details

Westfund members may be eligible for dental cover across a range of services. This includes preventative care like check-ups and cleans, general dental treatments like fillings, and selected major dental procedures. Cover varies depending on your policy.

As a Westfund Provider of Choice, Redlands Gentle Dental Care may offer no-gap services or simplified claiming for eligible treatments. To understand what’s included in your policy, we recommend speaking with our team or contacting Westfund directly before your appointment.

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Dentist explaining dental procedure to patient.
Redlands Gentle Dental Care

Experience the Difference of Gentle Care with Us

With 40 years of combined experience, our family-owned clinic provides high-quality dental care. We take pride in delivering personalised, gentle treatment for patients of all ages. Trust us to provide exceptional dental services in a welcoming and supportive environment.
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Our Payment Options

Find What Works for Your Financial Needs With Our Dental Payment Options

We understand that dental care costs can be a concern for many patients. Our clinic offers flexible payment plans to help you access the treatment you need without straining your budget. Here are your options:

Child Dental Benefits Schedule

Invest in your child's smile with the Child Dental Benefits Schedule (CDBS). This government program offers eligible families financial support for essential dental services, promoting good oral health habits from an early age.

The CDBS covers up to $1,095 over two years for basic dental care like check-ups, cleanings, and fillings for children aged zero to 17. Eligibility depends on Medicare status and specific government payments, making quality dental care more accessible to families.

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Dental Services for DVA Card Holders

Veterans deserve high-quality dental care, and the Department of Veterans' Affairs (DVA) program delivers just that. The program offers dental benefits that vary based on card type.

Gold Card holders receive comprehensive cover for clinically necessary treatments, from routine check-ups to advanced procedures. White Card holders are covered for dental care related to accepted service-related conditions or mental health needs. Our clinic proudly supports veterans by providing high-quality dental care to maintain their overall health.

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Humm

Simplify your dental care payments with Humm, a flexible financing option that lets you smile now and pay later. This interest-free payment plan allows you to spread the cost of your dental treatments over time, making essential care more accessible.

Humm is available for various dental services, from routine check-ups to more complex procedures. With instant approval and the ability to manage your account online, Humm helps you prioritise your oral health without financial stress.

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Zip

We offer Zip to help patients manage treatment costs. With credit limits between $1,000 and $50,000, eligible patients can select flexible repayment terms from three to 60 months, making it easier to manage costs.

Zip is ideal for anyone needing dental care without upfront costs. The user-friendly app allows you to track payments easily, so you can stay on budget while prioritising your oral health.

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SuperCare

With the help of SuperCare, eligible patients can release their superannuation funds early to access essential dental procedures. This option is suitable for families lacking sufficient health funds or available resources, covering services such as orthodontics, implants, and root canal therapies.

SuperCare's consultants guide you through the straightforward application process, simplifying what can often be complex. This service enables you to prioritise your family's oral health without the burden of upfront costs.

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AfterPay

Experience the convenience of dental care with Afterpay, allowing you to receive treatments now and pay later in four easy instalments over six weeks. This payment option is available to anyone over 18, a practical choice for adults looking to enhance and maintain oral health.

With no interest charges when payments are made on time, Afterpay promotes responsible budgeting. Payments are automatically deducted from your linked debit or credit card for a smooth experience.

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Bupa Preferred Provider

Enjoy exclusive benefits and hassle-free claims when you choose our clinic, a Bupa Preferred Provider, for your dental health needs. Our patients can access a comprehensive range of services, including check-ups and major procedures, often at reduced out-of-pocket costs.

Members First Ultimate also offers 100% back on two dental check-ups and cleans every six months, making regular oral care more affordable. Our partnership with Bupa allows you to receive quality care while maximising your benefits.

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HCF Preferred Provider

Experience affordable, high-quality dental care at Redlands Gentle Dental Care. As an HCF preferred provider, patients with eligible dental cover can access reduced out-of-pocket costs, no-gap services for selected treatments, and streamlined claims processing.

HCF members can take advantage of these benefits by choosing our clinic for their dental needs. Check your policy to understand covered treatments and annual limits, and let us help you achieve a healthier, brighter smile.

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nib Preferred Provider

Access professional dental care at our clinic, a trusted part of nib's First Choice network. As a nib Preferred Provider, we offer members the opportunity to receive quality dental care at agreed rates. This provides a transparent and straightforward experience for your dental needs.

Nib members benefit from reduced out-of-pocket costs and simplified claims processes at our clinic. To make the most of your cover, review your policy for applicable limits and service inclusions.

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Accessible Dental Care Through Health Funds

We Accept All Health Funds to Help You Maximise Your Dental Benefits

Redlands Gentle Dental Care accepts all health funds, making it simpler and more convenient to minimise out-of-pocket expenses for dental care. Using HICAPS, claims can be processed on the spot for enhanced efficiency and peace of mind.

Westfund FAQs

Frequently Asked Questions

This FAQ section is designed to help you better understand how Westfund dental claiming works and what it means for your appointment.

Being a Westfund Provider of Choice means we’ve entered into an agreement with Westfund to deliver dental care under specific, mutually established terms. This includes:

  • Preferred provider status:
    We’ve met Westfund’s criteria to be recognised as a trusted dental partner within their network.
  • Agreed treatment fees:
    We offer set fees on selected dental services, helping Westfund standardise costs across its provider network.
  • Transparent claiming process:
    Our clinic follows Westfund’s guidelines for billing and on-the-spot claiming, reducing administrative complexity.
  • Commitment to standards:
    We maintain quality standards in patient care, communication, and treatment protocols as part of the agreement.

This partnership supports consistency, clarity, and convenience for eligible Westfund members receiving care at our clinic.

Whether or not no-gap dental services apply to you depends on your Westfund policy and several key aspects. While some members may have access to fully covered treatments, others may incur a gap depending on their plan and how benefits have been used. The following factors usually influence your eligibility:

  • Level of cover:
    Only certain policies include no-gap dental. Your policy must specifically include this benefit for selected treatments.
  • Treatment type:
    No-gap services usually apply to preventative care, such as check-ups, scale and cleans, or fluoride treatments.
  • Annual limits:
    You’ll need to have available limits remaining in your policy for services to be fully covered.
  • Waiting periods:
    Some Westfund policies require that you’ve held cover for a minimum period before you can claim no-gap dental services.
  • Approved provider:
    You must visit a recognised Westfund Provider of Choice, such as our clinic, for no-gap arrangements to apply.

If you’re not certain, we recommend contacting Westfund directly or speaking with our team prior to your visit. We’re happy to help.

Yes, we recommend bringing your valid Westfund membership card to every dental visit. This helps our team process your claim efficiently and avoid any unnecessary delays. Here’s how it helps:

  • Process your claim on the spot:
    We use your card to submit your claim via HICAPS during your visit, so you won’t need to complete paperwork after your appointment.
  • Confirm your membership status:
    Your card allows us to confirm that your policy is active and can be used for dental claim that day.
  • Access your eligible services:
    Having your membership information available helps us check which treatments may be included under your cover.

No, Redlands Gentle Dental Care is open to all patients. You don’t need to be a Westfund member to receive care at our clinic. We welcome people with any health fund, as well as those without. Our team provides high-quality, gentle dental care tailored to your individual needs.

While we’re proud to be a Westfund Provider of Choice, this simply means we’ve partnered with Westfund to offer agreed service fees and simplified claiming for eligible members. We also accept other health funds through HICAPS and offer flexible options for patients without cover.

Yes, children can be covered under a Westfund family or single-parent policy, depending on your level of cover. What’s included will vary based on several factors:

  • Policy type:
    The child must be listed on an active Westfund family or single-parent policy with dental cover included.
  • Eligible services:
    Preventative treatments like check-ups, cleans, and fluoride treatments may be covered under your plan.
  • Limits and waiting periods:
    Annual limits and waiting periods may apply before claiming certain services.

If eligible, claims can be processed at the clinic using your Westfund membership card. Contact Westfund or speak with our team to confirm your child’s cover.

Redlands Gentle Dental Care

Your Family's Dental Health Is Our Priority

Your nearby dentist is here to support your family's dental health with care you can trust. Our team provides services for every stage of life. Let us help keep your family's smiles bright and healthy.
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(07) 3245 5511
Capalaba
(07) 3820 7777
Victoria Point

Areas We Serve

Alexandra Hills Birkdale Capalaba Cleveland Sheldon Thornlands Victoria Point Wellington Point

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(07) 3245 5511
Capalaba
(07) 3820 7777
Victoria Point