Affordable, High-Quality Dental Care with Your HCF Preferred Provider

Get quality dental care at reduced costs with the exclusive benefits at Redlands Gentle Dental Care, an HCF Preferred Provider.
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Simplify Dental Costs and Maximise Your HCF Benefits With Us

HCF is a trusted Australian health fund that supports members in accessing affordable healthcare, including dental treatments. Members can claim benefits for approved services, helping to reduce costs and make essential dental care more manageable.

Redlands Gentle Dental Care proudly accepts HCF as a payment option for covered dental treatments. As a Preferred Provider, the clinic offers eligible members 100% back on selected services, making professional dental care both accessible and cost-effective for HCF members.

Two Convenient Locations

Quality Dental Services Made Accessible for Families in the Victoria Point and Capalaba Areas

Our clinics in Victoria Point and Capalaba provide convenient access to quality dental care for families in the area. With two easily accessible locations, we make it easy to prioritise your family’s oral health close to home.

Capalaba Dental Clinic

Our Capalaba Dental Clinic offers a welcoming, family-friendly environment with modern facilities designed for patient comfort. Conveniently located near Capalaba Central Shopping Centre, it provides easy access for locals. We offer a full range of dental services, including general and emergency care, to meet the needs of every patient. Our team strives to provide a positive experience for the whole family with our personalised dental care.

Victoria Point Dental Clinic

The clinic is centrally located in Victoria Point Shopping Centre, providing convenient access for families in the community. It offers a wide range of dental treatments to meet the needs of patients of all ages. The environment is designed to make patients feel at ease during visits. With modern equipment and a dedicated team, the clinic delivers reliable care to support long-term oral health.

HCF Eligibility Information

Using HCF benefits at Redlands Gentle Dental Care is a simple process that begins with understanding your eligibility. Meeting the necessary requirements allows you to access covered dental treatments with ease. Here are the key requirements you need to know:

  • Members must have an active HCF membership at the time of treatment.
  • The dental service must be included in the member’s HCF policy.
  • The member’s policy must have available limits for the required treatment.
  • Waiting periods for specific treatments must be completed before claiming.
  • Claims cannot exceed the annual or one-time benefit limits set by HCF.
  • The member must present a valid HCF membership card at the clinic during the visit.
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Simple Steps to Maximise Your HCF Benefits

Quick Guide to Using Your HCF Benefits for Accessible, Gentle Dental Care

Maximising your HCF benefits at Redlands Gentle Dental Care is straightforward. As an HCF Preferred Provider, we help you access affordable, high-quality dental care. Follow the easy steps below to make the most of your cover.
Step 1

Book Your Appointment

To start, book your appointment at Redlands Gentle Dental Care by providing your preferred date, time, and contact details. Once your appointment is scheduled, the clinic will prepare for your visit. This preparation includes organising necessary information for HCF claim processing after your treatment.
Step 2

Confirm HCF Details

When you arrive at the clinic, provide your HCF membership card to confirm your cover. The staff will verify your details and check which services are eligible. This step allows for accurate claim processing and clarity about any potential out-of-pocket costs before treatment.
Step 3

Process Your Claim

After your treatment is complete, the clinic will process your HCF claim using the HICAPS system. Your health fund benefits will be applied directly to your account, reducing covered costs. This step simplifies payment by handling claims instantly at the clinic.
Step 4

Settle Remaining Balance

Once the claim is processed, if there is any, you will have to settle any remaining balance not covered by HCF. The clinic will provide a detailed invoice outlining your payment. Pay the outstanding amount at reception to finalise your visit and complete the process.

HCF Cover Detail

As a preferred provider, Redlands Gentle Dental Care offers HCF members benefits for general, preventative, and advanced dental treatments. Members can receive 100% back on eligible basic preventative services, making dental care more affordable and accessible.

Gap payments may apply for more complex procedures, depending on your HCF policy and cover limits. Claims are processed on the spot through HICAPS for fast and transparent payment management.

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Redlands Gentle Dental Care

Experience the Difference of Gentle Care with Us

With 40 years of combined experience, our family-owned clinic provides high-quality dental care. We take pride in delivering personalised, gentle treatment for patients of all ages. Trust us to provide exceptional dental services in a welcoming and supportive environment.
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Our Payment Options

Find What Works for Your Financial Needs With Our Dental Payment Options

We understand that dental care costs can be a concern for many patients. Our clinic offers flexible payment plans to help you access the treatment you need without straining your budget. Here are your options:

Child Dental Benefits Schedule

Invest in your child's smile with the Child Dental Benefits Schedule (CDBS). This government program offers eligible families financial support for essential dental services, promoting good oral health habits from an early age.

The CDBS covers up to $1,095 over two years for basic dental care like check-ups, cleanings, and fillings for children aged zero to 17. Eligibility depends on Medicare status and specific government payments, making quality dental care more accessible to families.

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Dental Services for DVA Card Holders

Veterans deserve high-quality dental care, and the Department of Veterans' Affairs (DVA) program delivers just that. The program offers dental benefits that vary based on card type.

Gold Card holders receive comprehensive cover for clinically necessary treatments, from routine check-ups to advanced procedures. White Card holders are covered for dental care related to accepted service-related conditions or mental health needs. Our clinic proudly supports veterans by providing high-quality dental care to maintain their overall health.

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Humm

Simplify your dental care payments with Humm, a flexible financing option that lets you smile now and pay later. This interest-free payment plan allows you to spread the cost of your dental treatments over time, making essential care more accessible.

Humm is available for various dental services, from routine check-ups to more complex procedures. With instant approval and the ability to manage your account online, Humm helps you prioritise your oral health without financial stress.

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Zip

We offer Zip to help patients manage treatment costs. With credit limits between $1,000 and $50,000, eligible patients can select flexible repayment terms from three to 60 months, making it easier to manage costs.

Zip is ideal for anyone needing dental care without upfront costs. The user-friendly app allows you to track payments easily, so you can stay on budget while prioritising your oral health.

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SuperCare

With the help of SuperCare, eligible patients can release their superannuation funds early to access essential dental procedures. This option is suitable for families lacking sufficient health funds or available resources, covering services such as orthodontics, implants, and root canal therapies.

SuperCare's consultants guide you through the straightforward application process, simplifying what can often be complex. This service enables you to prioritise your family's oral health without the burden of upfront costs.

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AfterPay

Experience the convenience of dental care with Afterpay, allowing you to receive treatments now and pay later in four easy instalments over six weeks. This payment option is available to anyone over 18, a practical choice for adults looking to enhance and maintain oral health.

With no interest charges when payments are made on time, Afterpay promotes responsible budgeting. Payments are automatically deducted from your linked debit or credit card for a smooth experience.

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Bupa Preferred Provider

Enjoy exclusive benefits and hassle-free claims when you choose our clinic, a Bupa Preferred Provider, for your dental health needs. Our patients can access a comprehensive range of services, including check-ups and major procedures, often at reduced out-of-pocket costs.

Members First Ultimate also offers 100% back on two dental check-ups and cleans every six months, making regular oral care more affordable. Our partnership with Bupa allows you to receive quality care while maximising your benefits.

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HCF Preferred Provider

Experience affordable, high-quality dental care at Redlands Gentle Dental Care. As an HCF preferred provider, patients with eligible dental cover can access reduced out-of-pocket costs, no-gap services for selected treatments, and streamlined claims processing.

HCF members can take advantage of these benefits by choosing our clinic for their dental needs. Check your policy to understand covered treatments and annual limits, and let us help you achieve a healthier, brighter smile.

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nib Preferred Provider

Access professional dental care at our clinic, a trusted part of nib's First Choice network. As a nib Preferred Provider, we offer members the opportunity to receive quality dental care at agreed rates. This provides a transparent and straightforward experience for your dental needs.

Nib members benefit from reduced out-of-pocket costs and simplified claims processes at our clinic. To make the most of your cover, review your policy for applicable limits and service inclusions.

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Accessible Dental Care Through Health Funds

We Accept All Health Funds to Help You Maximise Your Dental Benefits

Redlands Gentle Dental Care accepts all health funds, making it simpler and more convenient to minimise out-of-pocket expenses for dental care. Using HICAPS, claims can be processed on the spot for enhanced efficiency and peace of mind.

FAQs About HCF

Frequently Asked Questions

Learn more about using your HCF benefits for dental care with these frequently asked questions. Discover helpful information to make the most of your cover.

Choosing an HCF Preferred Provider for dental care provides cost-effective, high-quality services with valuable benefits tailored for HCF members. These benefits include:

  • 100% back on selected services:
    Members receive 100% back on covered services such as dental check-ups, physio visits, and prescription glasses through HCF’s network.
  • No-gap dental care:
    Eligible members can access check-ups, scales and cleans, and fluoride treatments with no out-of-pocket expenses at HCF centres.
  • Personalised care approach:
    Providers take the time to understand each patient’s dental history and unique needs, offering customised treatment plans.
  • Reliable standards:
    HCF Dental Centres meet internationally recognised quality benchmarks, using advanced technology and professional knowledge to deliver dependable care.

By choosing an HCF Preferred Provider like Redlands Gentle Dental Care, patients benefit from affordable, reliable, and patient-centred dental care options. This partnership simplifies access to quality dental care while maximising the value of HCF membership.

Yes, HCF members may have to pay out-of-pocket, depending on their policy and procedure. While some preventative treatments are fully covered under HCF’s no-gap network, other procedures may require partial payment. It’s important to check your policy details to understand what is covered and confirm costs before your appointment.

To check if your HCF plan includes a specific dental treatment, follow these steps:

  1. Review your policy documents.
    • Check your HCF policy documents or product guide for details about what dental services are included and the percentage or amount HCF will pay.
    • Look for information on preventative, general, and major dental services, as cover varies depending on the type of treatment.
  2. Use the HCF online member portal.
    • Log in to your HCF Member Account online or via the HCF app.
    • Check the Cover or Benefits section to see what dental services are included in your plan.
  3. Contact HCF customer service.
    • Reach out to HCF directly for assistance.
    • Provide them with the specific dental treatment you’re inquiring about, and they can confirm your cover and any out-of-pocket costs.
  4. Request a pre-treatment estimate.
    • Ask a dentist from our team for a written quote or treatment plan for the specific procedure.
    • Submit this quote to HCF (via the member portal, app, or by email/fax) for a pre-treatment estimate. HCF will review the quote and let you know how much they will pay and what your out-of-pocket costs will be.
  5. Understand annual limits.
    • Check your annual dental limits in your policy.
      HCF policies often have a maximum amount you can claim for dental services each year. Once you reach this limit, you’ll need to pay for any additional treatments out of pocket.

If you’re not sure about your HCF dental cover for a specific treatment, our team can provide a detailed quote for you to submit to HCF for a pre-treatment estimate. As a preferred provider in HCF’s No-Gap Provider network, we work within their benefit limits to help minimise or eliminate out-of-pocket costs for your dental care.

Yes, HCF members can claim their benefits on the spot at Redlands Gentle Dental Care. The clinic uses HICAPS, which processes claims directly with your health fund after your appointment. This eliminates the need for manual claim submissions and makes payments more straightforward. You only pay any remaining balance, if applicable, simplifying the entire process for patients.
If you exceed your HCF cover limits during a treatment plan, you’ll need to pay the remaining costs out of pocket. HCF’s annual limits cap the amount they’ll pay for dental services in a year, so any expenses beyond that limit become your responsibility.
Redlands Gentle Dental Care

Your Family's Dental Health Is Our Priority

Your nearby dentist is here to support your family's dental health with care you can trust. Our team provides services for every stage of life. Let us help keep your family's smiles bright and healthy.
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(07) 3245 5511
Capalaba
(07) 3820 7777
Victoria Point

Areas We Serve

Alexandra Hills Birkdale Capalaba Cleveland Sheldon Thornlands Victoria Point Wellington Point

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(07) 3245 5511
Capalaba
(07) 3820 7777
Victoria Point