Your Trusted Bupa Members First Preferred Provider for Dental Care

Experience quality dental care with exclusive benefits and simplified claims processing through Redlands Gentle Dental Care’s Bupa partnership.
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Bupa Members First Makes Dental Payments Easy and Affordable Here

Being a Bupa Preferred Provider means Redlands Gentle Dental Care is part of a network offering added benefits for Bupa members. Eligible patients can claim higher returns and capped fees on certain treatments and receive more value from their dental cover.

At the clinic, Bupa Members First simplifies payments by offering direct claim processing through HICAPS. This convenient option reduces paperwork and allows patients to pay only the remaining balance after their Bupa benefits are applied.

Two Convenient Locations

Quality Dental Services Made Accessible for Families in the Victoria Point and Capalaba Areas

Our clinics in Victoria Point and Capalaba provide convenient access to quality dental care for families in the area. With two easily accessible locations, we make it easy to prioritise your family’s oral health close to home.

Capalaba Dental Clinic

Our Capalaba Dental Clinic offers a welcoming, family-friendly environment with modern facilities designed for patient comfort. Conveniently located near Capalaba Central Shopping Centre, it provides easy access for locals. We offer a full range of dental services, including general and emergency care, to meet the needs of every patient. Our team strives to provide a positive experience for the whole family with our personalised dental care.

Victoria Point Dental Clinic

The clinic is centrally located in Victoria Point Shopping Centre, providing convenient access for families in the community. It offers a wide range of dental treatments to meet the needs of patients of all ages. The environment is designed to make patients feel at ease during visits. With modern equipment and a dedicated team, the clinic delivers reliable care to support long-term oral health.

Bupa Members First Eligibility Information

Meeting the eligibility requirements for Bupa Members First Benefits allows you to access quality care and reduced out-of-pocket costs. Understanding these criteria helps you make the most of your available cover. Here are the key eligibility requirements patients should know:

  • You must be a current Bupa member with an active policy that includes dental cover.
  • Your chosen policy must allow access to Members First benefits at participating clinics.
  • The treatment you receive must be covered under your Bupa policy and within your yearly limits.
  • You need to present your Bupa membership card at the clinic to claim benefits.
  • Dependants can only access benefits if they meet the conditions of your family policy.
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How to Use Bupa Members First

Simple Steps to Use Your Bupa Members First Benefits at Redlands Gentle Dental Care

Using your Bupa Members First benefits at Redlands Gentle Dental Care is designed to maximise time and your entitlements. Follow the simple steps below to use your Bupa Members First benefits at Redlands Gentle Dental Care.
Step 1

Schedule your appointment

Call Redlands Gentle Dental Care to schedule your appointment and mention your Bupa membership. The clinic staff will check availability and reserve a suitable time for you. Booking early helps secure your preferred time and prepares the clinic for your visit.
Step 2

Bring required items

After scheduling your appointment, bring your Bupa membership card and photo identification to your appointment. These items are essential for verifying your membership and processing claims on the spot. Being prepared for the appointment helps minimise delays and allows the clinic to serve you efficiently.
Step 3

Verify your cover

Before your treatment begins, confirm your Bupa cover with the clinic staff. They will check your available benefits and yearly limits to help confirm your cover. This step provides transparency, so you know what to expect regarding out-of-pocket costs, if any.
Step 4

Claim through HICAPS

Finally, use the HICAPS system at the clinic to claim your Bupa benefits instantly. The clinic staff will process your claim on the spot, reducing paperwork and simplifying payment. Any remaining balance can be paid directly after your treatment, making the process quick and convenient.

Bupa Members First
Cover Details

Bupa Members First provides cover for various treatments, such as dental check-ups, cleans, and selected preventative services. Members can claim 100% back on eligible services once every six months at participating clinics.

Yearly limits apply depending on your policy, with exclusions for orthodontics and in-hospital treatments. Gap payments may occur if the cost exceeds your yearly limit, and claims are normally processed quickly through Bupa’s system.

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Redlands Gentle Dental Care

Experience the Difference of Gentle Care with Us

With 40 years of combined experience, our family-owned clinic provides high-quality dental care. We take pride in delivering personalised, gentle treatment for patients of all ages. Trust us to provide exceptional dental services in a welcoming and supportive environment.
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Our Payment Options

Find What Works for Your Financial Needs With Our Dental Payment Options

We understand that dental care costs can be a concern for many patients. Our clinic offers flexible payment plans to help you access the treatment you need without straining your budget. Here are your options:

Child Dental Benefits Schedule

Invest in your child's smile with the Child Dental Benefits Schedule (CDBS). This government program offers eligible families financial support for essential dental services, promoting good oral health habits from an early age.

The CDBS covers up to $1,095 over two years for basic dental care like check-ups, cleanings, and fillings for children aged zero to 17. Eligibility depends on Medicare status and specific government payments, making quality dental care more accessible to families.

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Dental Services for DVA Card Holders

Veterans deserve high-quality dental care, and the Department of Veterans' Affairs (DVA) program delivers just that. The program offers dental benefits that vary based on card type.

Gold Card holders receive comprehensive cover for clinically necessary treatments, from routine check-ups to advanced procedures. White Card holders are covered for dental care related to accepted service-related conditions or mental health needs. Our clinic proudly supports veterans by providing high-quality dental care to maintain their overall health.

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Humm

Simplify your dental care payments with Humm, a flexible financing option that lets you smile now and pay later. This interest-free payment plan allows you to spread the cost of your dental treatments over time, making essential care more accessible.

Humm is available for various dental services, from routine check-ups to more complex procedures. With instant approval and the ability to manage your account online, Humm helps you prioritise your oral health without financial stress.

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Zip

We offer Zip to help patients manage treatment costs. With credit limits between $1,000 and $50,000, eligible patients can select flexible repayment terms from three to 60 months, making it easier to manage costs.

Zip is ideal for anyone needing dental care without upfront costs. The user-friendly app allows you to track payments easily, so you can stay on budget while prioritising your oral health.

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SuperCare

With the help of SuperCare, eligible patients can release their superannuation funds early to access essential dental procedures. This option is suitable for families lacking sufficient health funds or available resources, covering services such as orthodontics, implants, and root canal therapies.

SuperCare's consultants guide you through the straightforward application process, simplifying what can often be complex. This service enables you to prioritise your family's oral health without the burden of upfront costs.

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AfterPay

Experience the convenience of dental care with Afterpay, allowing you to receive treatments now and pay later in four easy instalments over six weeks. This payment option is available to anyone over 18, a practical choice for adults looking to enhance and maintain oral health.

With no interest charges when payments are made on time, Afterpay promotes responsible budgeting. Payments are automatically deducted from your linked debit or credit card for a smooth experience.

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Bupa Preferred Provider

Enjoy exclusive benefits and hassle-free claims when you choose our clinic, a Bupa Preferred Provider, for your dental health needs. Our patients can access a comprehensive range of services, including check-ups and major procedures, often at reduced out-of-pocket costs.

Members First Ultimate also offers 100% back on two dental check-ups and cleans every six months, making regular oral care more affordable. Our partnership with Bupa allows you to receive quality care while maximising your benefits.

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HCF Preferred Provider

Experience affordable, high-quality dental care at Redlands Gentle Dental Care. As an HCF preferred provider, patients with eligible dental cover can access reduced out-of-pocket costs, no-gap services for selected treatments, and streamlined claims processing.

HCF members can take advantage of these benefits by choosing our clinic for their dental needs. Check your policy to understand covered treatments and annual limits, and let us help you achieve a healthier, brighter smile.

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nib Preferred Provider

Access professional dental care at our clinic, a trusted part of nib's First Choice network. As a nib Preferred Provider, we offer members the opportunity to receive quality dental care at agreed rates. This provides a transparent and straightforward experience for your dental needs.

Nib members benefit from reduced out-of-pocket costs and simplified claims processes at our clinic. To make the most of your cover, review your policy for applicable limits and service inclusions.

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Accessible Dental Care Through Health Funds

We Accept All Health Funds to Help You Maximise Your Dental Benefits

Redlands Gentle Dental Care accepts all health funds, making it simpler and more convenient to minimise out-of-pocket expenses for dental care. Using HICAPS, claims can be processed on the spot for enhanced efficiency and peace of mind.

Bupa Members First FAQs

Frequently Asked Questions

Get answers to common questions about Bupa Members First benefits at Redlands Gentle Dental Care. Learn how membership enhances access to affordable, quality dental care.

Yes, you should bring the items below to your appointment to use your Bupa benefits:

  • Bupa membership card:
    Use this card to verify your membership and process claims directly through the clinic’s system.
  • Valid photo identification:
    To confirm your identity and apply your Bupa benefits to the appropriate account without any issues, bring your ID.

Bringing these items allows for quick and efficient claim processing, creating a smoother experience during your appointment. Being organised helps you fully focus on your dental care without any unnecessary interruptions.

Yes, waiting periods apply before you can use your Bupa benefits. Major dental treatments and orthodontics require a 12-month waiting period. Health aids and appliance purchases also have a 12-month waiting period, while hiring or restorations require six months. All other treatments included in your cover generally have a two-month waiting period. Checking your specific policy details helps clarify any remaining waiting periods based on your chosen cover.
Yes, you may need to pay out-of-pocket costs for dental treatments at Redlands Gentle Dental Care. These costs apply if your claims exceed the yearly limits set by your Bupa cover. Benefits are only payable up to the remaining available limits for your specific product. Orthodontics and in-hospital treatments are not included and may incur separate charges.
Yes, non-Bupa members can receive treatment at Redlands Gentle Dental Care. The clinic welcomes patients with various preferred payment options and arrangements. Bupa membership provides additional benefits in terms of costs, but everyone can access the same high-quality dental care services.
Yes, family members can use your Bupa benefits at Redlands Gentle Dental Care under specific conditions. Dependants under 32 who are unmarried or not in a de facto relationship may qualify for family policy cover. Depending on your policy, you might need Family or Family Plus cover to include eligible dependants. For detailed options and assistance, contact Bupa via messenger or phone to clarify the terms of your policy.
Redlands Gentle Dental Care

Your Family's Dental Health Is Our Priority

Your nearby dentist is here to support your family's dental health with care you can trust. Our team provides services for every stage of life. Let us help keep your family's smiles bright and healthy.
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(07) 3245 5511
Capalaba
(07) 3820 7777
Victoria Point

Areas We Serve

Alexandra Hills Birkdale Capalaba Cleveland Sheldon Thornlands Victoria Point Wellington Point

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(07) 3245 5511
Capalaba
(07) 3820 7777
Victoria Point