Experience Gentle Dental Care with Your nib First Choice Preferred Provider

Access high-quality dental care with minimal out-of-pocket costs at Redlands Gentle Dental Care, a nib First Choice preferred provider.
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Learn How nib First Choice Reduces Your Out-of-Pocket Costs

The First Choice network available with nib offers reduced dental care costs through approved providers like Redlands Gentle Dental Care. Dental policies range from Value to Advantage, with higher plans offering broader cover, including no-gap check-ups where eligible routine services are fully paid.

Redlands Gentle Dental Care proudly accepts nib First Choice, giving patients access to affordable dental care. This payment option helps reduce out-of-pocket costs, making quality treatment easier for eligible nib members to access.

Two Convenient Locations

Quality Dental Services Made Accessible for Families in the Victoria Point and Capalaba Areas

Our clinics in Victoria Point and Capalaba provide convenient access to quality dental care for families in the area. With two easily accessible locations, we make it easy to prioritise your family’s oral health close to home.

Capalaba Dental Clinic

Our Capalaba Dental Clinic offers a welcoming, family-friendly environment with modern facilities designed for patient comfort. Conveniently located near Capalaba Central Shopping Centre, it provides easy access for locals. We offer a full range of dental services, including general and emergency care, to meet the needs of every patient. Our team strives to provide a positive experience for the whole family with our personalised dental care.

Victoria Point Dental Clinic

The clinic is centrally located in Victoria Point Shopping Centre, providing convenient access for families in the community. It offers a wide range of dental treatments to meet the needs of patients of all ages. The environment is designed to make patients feel at ease during visits. With modern equipment and a dedicated team, the clinic delivers reliable care to support long-term oral health.

nib Eligibility Information

To use your nib health fund, you need to meet certain eligibility requirements related to membership, age limits, and policy conditions. These criteria help determine whether your cover can be applied during dental visits. Below are the key eligibility requirements:

  • A person must be an active nib member with a valid dental policy to claim dental services.
  • Policyholders must be at least 16 years old unless nib grants special approval.
  • Members cannot claim benefits for the same dental service under both nib and another private health fund.
  • The policy must be active, and all waiting periods must be completed before claiming benefits.
  • Claims can only be made for treatments covered under the dental policy.
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Seamless Process for Using Your nib Plan

Quick and Easy Ways to Use Your nib Membership for Dental Care Services

Managing dental care with your nib membership at the clinic is convenient. The process allows eligible patients to claim benefits without complicated steps or delays. Knowing how to use your cover helps you make the most of your entitlements.
Step 1

Book Your Appointment

The first step is to schedule an appointment at Redlands Gentle Dental Care. When booking, mention your nib membership to help staff prepare for your visit. Early booking allows time to confirm treatment options and discuss how your nib cover can be applied.
Step 2

Bring Your Card

At your appointment, hand your nib membership card to reception for scanning. The staff will use it to access your health fund details. This step helps prepare for direct claiming, allowing the clinic to process your nib payment after your treatment is completed.
Step 3

Confirm Your Cover

After presenting your nib card, the staff will confirm your cover details before treatment begins. They will check your entitlements, including applicable benefits and remaining limits. If any out-of-pocket costs apply, the staff will explain them clearly before proceeding with your dental care.
Step 4

Claim Through HICAPS

Once your treatment is completed, the staff will process your claim through HICAPS. Your nib health fund will cover eligible treatment costs instantly. If any remaining balance exists, you can pay the difference directly at reception before finalising your visit.

nib Cover Details

The nib helps cover a wide range of dental services, including general check-ups, cleanings, and advanced procedures like wisdom teeth removal and orthodontics. Benefit limits may apply, meaning patients can only claim up to a certain amount for a specific service within a year.

Patients may need to pay out-of-pocket when treatment costs exceed their policy’s limit or for services not included in their cover. Claims can be processed on the same day through HICAPS.

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Redlands Gentle Dental Care

Experience the Difference of Gentle Care with Us

With 40 years of combined experience, our family-owned clinic provides high-quality dental care. We take pride in delivering personalised, gentle treatment for patients of all ages. Trust us to provide exceptional dental services in a welcoming and supportive environment.
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Our Payment Options

Find What Works for Your Financial Needs With Our Dental Payment Options

We understand that dental care costs can be a concern for many patients. Our clinic offers flexible payment plans to help you access the treatment you need without straining your budget. Here are your options:

Child Dental Benefits Schedule

Invest in your child's smile with the Child Dental Benefits Schedule (CDBS). This government program offers eligible families financial support for essential dental services, promoting good oral health habits from an early age.

The CDBS covers up to $1,095 over two years for basic dental care like check-ups, cleanings, and fillings for children aged zero to 17. Eligibility depends on Medicare status and specific government payments, making quality dental care more accessible to families.

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Dental Services for DVA Card Holders

Veterans deserve high-quality dental care, and the Department of Veterans' Affairs (DVA) program delivers just that. The program offers dental benefits that vary based on card type.

Gold Card holders receive comprehensive cover for clinically necessary treatments, from routine check-ups to advanced procedures. White Card holders are covered for dental care related to accepted service-related conditions or mental health needs. Our clinic proudly supports veterans by providing high-quality dental care to maintain their overall health.

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Humm

Simplify your dental care payments with Humm, a flexible financing option that lets you smile now and pay later. This interest-free payment plan allows you to spread the cost of your dental treatments over time, making essential care more accessible.

Humm is available for various dental services, from routine check-ups to more complex procedures. With instant approval and the ability to manage your account online, Humm helps you prioritise your oral health without financial stress.

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Zip

We offer Zip to help patients manage treatment costs. With credit limits between $1,000 and $50,000, eligible patients can select flexible repayment terms from three to 60 months, making it easier to manage costs.

Zip is ideal for anyone needing dental care without upfront costs. The user-friendly app allows you to track payments easily, so you can stay on budget while prioritising your oral health.

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SuperCare

With the help of SuperCare, eligible patients can release their superannuation funds early to access essential dental procedures. This option is suitable for families lacking sufficient health funds or available resources, covering services such as orthodontics, implants, and root canal therapies.

SuperCare's consultants guide you through the straightforward application process, simplifying what can often be complex. This service enables you to prioritise your family's oral health without the burden of upfront costs.

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AfterPay

Experience the convenience of dental care with Afterpay, allowing you to receive treatments now and pay later in four easy instalments over six weeks. This payment option is available to anyone over 18, a practical choice for adults looking to enhance and maintain oral health.

With no interest charges when payments are made on time, Afterpay promotes responsible budgeting. Payments are automatically deducted from your linked debit or credit card for a smooth experience.

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Bupa Preferred Provider

Enjoy exclusive benefits and hassle-free claims when you choose our clinic, a Bupa Preferred Provider, for your dental health needs. Our patients can access a comprehensive range of services, including check-ups and major procedures, often at reduced out-of-pocket costs.

Members First Ultimate also offers 100% back on two dental check-ups and cleans every six months, making regular oral care more affordable. Our partnership with Bupa allows you to receive quality care while maximising your benefits.

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HCF Preferred Provider

Experience affordable, high-quality dental care at Redlands Gentle Dental Care. As an HCF preferred provider, patients with eligible dental cover can access reduced out-of-pocket costs, no-gap services for selected treatments, and streamlined claims processing.

HCF members can take advantage of these benefits by choosing our clinic for their dental needs. Check your policy to understand covered treatments and annual limits, and let us help you achieve a healthier, brighter smile.

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nib Preferred Provider

Access professional dental care at our clinic, a trusted part of nib's First Choice network. As a nib Preferred Provider, we offer members the opportunity to receive quality dental care at agreed rates. This provides a transparent and straightforward experience for your dental needs.

Nib members benefit from reduced out-of-pocket costs and simplified claims processes at our clinic. To make the most of your cover, review your policy for applicable limits and service inclusions.

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Accessible Dental Care Through Health Funds

We Accept All Health Funds to Help You Maximise Your Dental Benefits

Redlands Gentle Dental Care accepts all health funds, making it simpler and more convenient to minimise out-of-pocket expenses for dental care. Using HICAPS, claims can be processed on the spot for enhanced efficiency and peace of mind.

nib FAQs

Frequently Asked Questions

Explore how you can use your nib health fund at Redlands Gentle Dental Care. Learn about no-gap dental, waiting periods, claims, and other payment options.
“No-gap” dental means eligible patients don’t pay anything upfront for covered treatments because their health fund covers the full cost. At Redlands Gentle Dental Care, eligible nib members have their treatment costs billed directly to nib through HICAPS. This means no upfront payments or reimbursement claims, as the clinic handles the entire claiming process for you.

Yes, nib applies waiting periods before you can claim dental benefits, depending on the type of service received. The waiting periods are:

  • General and preventative services: 2 months
  • Advanced dental care (e.g. endodontics, periodontics): 12 months
  • Wisdom teeth removal and oral surgery: 12 months
  • Periodontal surgery, root therapy, and endodontic treatment by a general dentist: 12 months
  • Dentures, denture maintenance, and other prosthodontic services: 12 months
  • Orthodontics: 12 months

Waiting periods help manage claims and avoid immediate access to high-cost treatments. Always review your nib policy to know which treatments apply.

Yes, the nib app allows you to manage claims and payments conveniently from your mobile device. You can lodge claims by selecting the service type and uploading a clear image of your receipt. The app provides information on required documents and lets you submit claims instantly. It also helps you track claim progress and view payment details in real-time.
Yes, non-members of nib can still receive treatment at Redlands Gentle Dental Care. The clinic offers various payment options, with nib being just one choice. All patients are welcome, regardless of their health fund membership. Quality dental care remains accessible, whether using another health fund or paying directly.
Yes, you can combine nib health fund with other payment methods for out-of-pocket costs at Redlands Gentle Dental Care. If nib does not cover the full treatment cost, you can pay the remaining balance separately. Payment options may include Humm, Zip, SuperCare, Afterpay, and more after the health fund claim. This flexibility allows patients to manage their dental expenses more comfortably.
If you encounter issues with nib First Choice payments, contact nib directly for assistance. Their support team can explain payment concerns and confirm your cover details. If the issue continues, Redlands Gentle Dental Care can provide a detailed invoice for direct claiming. Keeping payment records helps address any concerns more efficiently.
Redlands Gentle Dental Care

Your Family's Dental Health Is Our Priority

Your nearby dentist is here to support your family's dental health with care you can trust. Our team provides services for every stage of life. Let us help keep your family's smiles bright and healthy.
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(07) 3245 5511
Capalaba
(07) 3820 7777
Victoria Point

Areas We Serve

Alexandra Hills Birkdale Capalaba Cleveland Sheldon Thornlands Victoria Point Wellington Point

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(07) 3245 5511
Capalaba
(07) 3820 7777
Victoria Point